Battery corrosion can be a big problem for the atomic clocks and transmitters. If batteries are allowed to leak, the corrosion can damage the units. If you see blue/green or whitish powder in the battery compartment of the clock or transmitter then you should immediately remove the damaged batteries and clean the contacts with a...
Author: admin
HELP! My 86715, 86730, 87315 is Not Catching the Signal
If you have a clock model 86715, 86730 or 87315 and your clock did not change for Daylight Saving Time, what you should do is change the location of the clock to give it better access to the signal. Put it in a window with the face of the clock pointing toward Colorado or leave...
Daylight Saving Time
The majority of our phone calls occur immediately after Daylight Saving Time begins or ends. If you call us at that time it is highly likely that you will not be able to speak to anybody because of the large volume of calls. Instead try these troubleshooting tips below: When first setting up your...
Why You Don’t Speak to a Human
We have heard from some customers that they were upset when they called the office and didn’t get to speak to a human right away. We are not a large call center. We only have one or two people available to handle phone inquiries. The customer service representatives are also responsible for processing and troubleshooting...